Appointment Procedure

Session Intake procedure

Book a Counselling Appointment

Appointments for counselling can be made through two methods:

Option 1: In-Person Appointment
  • 1. Visit Room No. 6 at the CPC Office.
  • 2. Complete an intake form on-site.
  • 3. Please collect your Schedule Form to keep your appointment records.
Option 2: Online Appointment
  1. 1. Download the Intake Form from the Resources section of the CPC website.
  2. 2. Fill out the form completely.
  3. 3. Email the soft copy to so.cpc@bup.edu.bd with the subject line: "CPC Appointment".
  4. 4. You will receive a confirmation email or a phone call to confirm your appointment.

5. Important: On the day of your appointment, you must collect your physical Schedule Form from Room No. 6 at the CPC office just before your session. Please arrive 5 minutes early to complete this step.

General Policies & Instructions

Please read and adhere to the following guidelines for a smooth counselling process:

  • 1. Schedule Form: You must bring your Schedule Form to every session. You will not be admitted without it.
  • 2. Email Check: Before each session, check your email for any rescheduling notices from CPC, which are typically sent one day in advance.
  • 3. Session Entitlement: You are entitled to a total of 10 counselling sessions.
Missed Session Policy
  • ● Missing a session without providing at least 24 hours' notice will count toward your total of 10 sessions.
  • ● Such missed or untimely rescheduled sessions will also result in a 1-week delay for your next scheduled appointment.
Late Arrival Policy
  • ● If you arrive late, your session will be shortened by the number of minutes you are late.
  • ● Arriving more than 15 minutes late will be considered a missed session and treated as an untimely reschedule.
How to Change or Cancel an Appointment

To request a session cancellation or rescheduling:

  • 1. You must email your assigned counselor directly.
  • 2. You must provide at least 24 hours' notice before your scheduled session time.
  • 3. Your email must include your CPC ID number.

Important: All emails are answered only during official office hours. Please plan your communication accordingly.